A small team needs good partners
The Fleet & Equipment team at H&S Group has five members who are jointly responsible for a long list of equipment: trucks, tank trailers, container chassis, containers, etc. Jos: “The only way that we can function effectively is if we have good partners who we can rely on. Reliability is extremely important to us. Imagine if these cabinets didn’t work properly: we wouldn’t then be able to convince our customers of the quality of their product and wouldn’t be able to unload the product at its destination. In that case, the customer doesn’t want it.
Fortunately, in all those years maybe 2 or 3 cabinets have been replaced and hardly any faults have occurred. And then bear in mind that some people are not always as careful with tank containers as others: the cabinets need to be resilient! “But if it does happen, efficient service in the event of a fault is important for H&S Group”, says Jos: “If a fault does arise, it is important to be able to react quickly so that together you can stay in control of the quality of the products you are transporting. For us, that was a substantial argument in favour of this supplier.”